Edpedia

Edpedia values customer satisfaction and aims to make the learning experience fulfilling. Please review our Cancellation and Refund Policy below to understand the terms regarding course purchases, cancellations, and refunds.

 

 1. Refund Policy

 

 Eligibility for Refunds

Refund requests may be granted under the following conditions:

   - Refund Request Period: To be eligible, refund requests must be submitted within 7 days from the date of purchase.

   - Course Usage: Refunds are only applicable if you have completed less than 10% of the course content.

 

 Non-Refundable Items

   - Digital Resources: Once downloaded, digital resources such as study guides, worksheets, or e-books are non-refundable.

   - Special Offers or Discounts: Courses purchased at a discount or as part of a bundle may not be eligible for refunds, as indicated at the time of purchase.

 

 Process for Refunds

   - Request Submission: To request a refund, contact our support team at [email protected] with your order details and reason for the refund.

   - Refund Approval and Processing: Approved refunds will be processed within 10 business days. Refunds will be issued via the original payment method.

 

 2. Cancellation Policy

 

 Subscription-Based Services

If enrolled in a subscription-based course or service:

   - Cancellation: You may cancel your subscription at any time through your account settings. The cancellation will take effect at the end of your current billing cycle, and you will retain access until that time.

   - No Partial Refunds: No partial refunds will be issued for cancellations made mid-cycle.

 

 One-Time Purchase Courses

   - Once purchased, one-time payment courses are non-cancellable, as they provide lifetime access upon completion of the payment.

 

 3. Contact Us for Assistance

For further assistance or to discuss any issues regarding cancellations or refunds, please contact our support team at [Your Contact Email]. We are here to help you make the most of your learning experience.